For specialty pricing, bulk orders or product questions, please contact your market specific
Account Manager, listed below.
All Government Customers Please Contact:

Sherri Romano
Inside Account Manager
All States throughout US
518-348-2562
All Corporate Customers Please Contact:

Steve Mercier
New Business Development Manager
AR, AZ, CO, FL, ID, IL, LA, MO, NM, NY, SC, TN, TX, UT, WI, WV
518-348-2575

Laurie O'Neil
Senior Account Manager
AL, CT, DC, KY, MA, MI, MN, NC, ND, NE, NH, NJ, NV, OH, OK, PA, VA
518-348-2561

Amy Wallace
New Business Development Manager
AK, CA, GA, HI, IA, IN, KS, MD, ME, MS, MT, OR, RI, SD, VT, WA, WY
518-348-2574
Colleges and University Customers Please Contact:
Customer Service Department at 1-800-354-9706
Orders in Canada Please Contact:
Nelson
1120 Birchmount Road, Scarborough, Ontario M1K 5G4
1-800-268-2222
Ebook download instructions
IMPORTANT INSTRUCTIONS FOR DOWNLOADING YOUR EBOOK AND PORTING IT TO YOUR MOBILE DEVICES
We provide eBooks in three file formats to enable you to download your books across devices.
You may download your eBook files to up to six devices in all, such as an iPad or an iPhone; or Android-powered devices like
the Nook, Samsung Galaxy, or Kindle. However, to download your eBook files, you must download them to a personal computer first.
You cannot port them to a mobile device without putting them on your PC or Mac beforehand.
If you don’t already have it on your computer, please install Adobe® Digital Editions now. (ADE). ADE Adobe® Digital Editions
is essential for managing your eBook files and loading them to your devices.
As well as installing Adobe® Digital Editions on your computer, we recommend that you install both Dropbox and Bluefire Reader
to both your computer and the Android and IOS devices on which you will want to read your eBooks. Using Dropbox and Bluefire
Reader together enables you to store your books on the Cloud and sync them to your devices.
Below are links to detailed instructions on how to port your eBooks from your computer to your mobile device